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Important CORONAVIRUS information from Mercy Medical Clinic in Wylie, TX

Mercy Medical Clinic understands the uncertainty regarding the COVID-19 virus and we are here to help. For more information, call us or visit us today at 615 S Highway 78, Suite 100, Wylie, Texas 75098.

Important CORONAVIRUS information from Mercy Medical Clinic in Wylie, TX

COVID-19 is a viral respiratory tract infection caused by a new Coronavirus Called SARS COV-2. This is similar to previous outbreaks known as SARS and MERS. Coronaviruses are large family of viruses that cause respiratory illnesses. They are Zoonotic viruses, meaning they are transmitted between animals and humans.

We are currently in a pandemic of COVID-19. It is very important to slow down the spread of disease. The following steps are shown to be pivotal in slowing the spread of disease.

Practicing good hygiene:

  • Regularly and thoroughly clean your hands with alcohol-based hand sanitizer or wash with soap and water.
  • Avoid shaking hand
  • Avoid touching eyes, nose and mouth
  • Cover your mouth and nose while coughing or sneezing with tissue and throw away the tissue

Social Distancing

  • Social distancing is deliberately increasing the physical space between people to avoid the spread of the disease
  • Staying at least 6 feet away from other people lessens your chance of catching COVID-19
  • Other examples of social distancing includes working from home, visiting loved ones by electronic devices instead of in person etc.

Who should be tested for COVID-19

As per CDC guidelines following person should to be tested for coronavirus COVID-19

  • Hospitalized patients with signs and symptoms compatible with COVID-19
  • Any person who within 14 days of symptom onset had close contact with a suspected or confirmed case of COVID-19
  • Any person who has symptoms compatible with COVID-19 and has travelled to following countries in last 14 days
    • Southeast Asia (including China, Japan, South Korea)
    • Iran
    • Any European country including UK and Ireland
  • Older adult (>65 years) who has symptoms compatible with COVID-19
  • Any person who has symptoms compatible with COVID-19 and has chronic medical conditions (Diabetes, Heart Disease, Chronic Lung Disease, Chronic Kidney Disease)
  • Any person who has symptoms compatible with COVID-19 and is immunosuppressed.

CDC is currently not recommending testing for asymptomatic patient

The recommendations from federal and local health authorities are rapidly changing. You will get the latest information by going to the links provided.

Changes at Mercy Medical Clinic

Due to the outbreak of Coronavirus COVID-19 we at Mercy Medical Clinic are doing some changes in our handling of sick patients and our waiting room policies. We are making these changes to prevent the spread of disease and keep our patients safe. The health of each and every patient is very important. We apologize for any inconvenience.

Timing

We will be seeing patients with respiratory symptoms who are directed by the physician to have in person visit between 3:00 PM and 5:00 PM

Patient who are sick

Any person who has fever, cough or shortness of breath should call the office. The office staff will go over some screening questionnaire. If the questionnaire is negative then they will give you in-person appointment. If the Questionnaire is positive they will give you Telemedicine appointment. After your Telemedicine evaluation if the doctor feels it to be necessary for you to be seen in the office, you will get an appointment for in-person visit. This will minimize the spread of infection.

Patients who are asymptomatic and have travel history or exposure history

Any person who does not have fever, cough or shortness of breath but have travelled to

  • Southeast Asia (including China, Japan, South Korea) — Iran,
  • Any European countries including UK and Ireland — California
  • New York — Washington State
  • Oregon

OR have been exposed to suspected or confirmed case of COVID-19, Please practice Self Quarantine. For more information on self-quarantine go to the link below on social distancing and self-quarantine. If you are anxious and would like to discuss with the doctor, call our office and the staff will give you Telemedicine appointment

When you come to the office for physician visit

We are reducing the number of patients waiting at a time in the waiting room to provide enough physical space between the patients. Only six persons at a time will be allowed in the waiting hall. This is to adhere to the guidelines of social distancing. Every person is encouraged to maintain adequate physical distance once in the office.

Patients with respiratory symptoms who are directed by the physician to have “in-person” visit will come to the office and sign their name on the sign–in sheet, obtain a face mask from the front desk and then wait in their vehicle. Once they are ready to be seen by the doctor they will be called to come in. They will be taken directly to the exam room, which will reduce the chances of spread of disease.

When you come to the office for blood draw

Patient coming for lab-work should report to the office only at their appointment time. We will be spreading the appointment for blood work through the day to prevent overcrowding. You may get a call from the office about change in your blood draw appointment time. We apologize for the inconvenience.

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